Not Cooling
Most often a sealed-system or evaporator-fan issue that can be fixed at a fraction of compressor replacement.
Senior technicians who repair Sub-Zero refrigerators only — across SF, Peninsula, East Bay, South Bay, and Marin. 180-day warranty. Free diagnosis with repair.
12+ years 2,600+ Sub-Zero repairs in 2025 CA Lic #19111730 180-day warranty
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7 days, 8AM–10PM
Parts & labor
Sub-Zero specialists only
Sub-Zero only. Diagnosis on the same visit. Estimate before any work begins.
Most often a sealed-system or evaporator-fan issue that can be fixed at a fraction of compressor replacement.
Failing inlet valves, frozen lines, and defective modules — diagnosed and repaired on-site.
Defrost drain blockages and failed water valves are the usual cause. Repairable in one visit.
Vibration, hum, or shutdown — we test the sealed system before recommending any major work.
Sensor faults, gasket leaks, and control board issues — all repairable without unit replacement.
Decode the fault, verify the cause, and fix the component — not the symptom.
4.4 average rating from 207 verified Google reviews
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No surprises. No pressure. You hear the cost before any work begins.
You call (888) 399-7974. Senior technician picks up — not a call center.
We confirm an exact arrival window before dispatching.
Sub-Zero specialist arrives — not a generalist.
You hear the diagnosis and the cost before any work begins.
Call now or leave your number — a senior technician will call within 15 minutes from (888) 399-7974.
A flat $99 diagnostic fee applies in that case. If you approve the repair — even if it takes more than one visit — that $99 is fully credited to your final bill. We tell you the diagnosis and the cost before you decide. No surprises, no pressure.
We notify you within 1 hour and reschedule with priority. Most repairs reschedule once at most. We do not promise "guaranteed" same-day — we promise honest timing. If we cannot service you same-day, we tell you upfront, not after multiple cancellations.
Yes — built-in BI series and Pro 48 are our daily work. Senior technicians who specialize in Sub-Zero only, not general appliance repair.
Most often a defrost drain blockage or a failed water valve. Both are repairable on-site by a senior technician. Diagnosis takes 30-45 minutes; we'll explain the cause before any work begins.
Sometimes, but more commonly it's a sealed-system or evaporator-fan issue that can be fixed at a fraction of a compressor replacement. We diagnose first, recommend second.
Same-day appointments are typically available across SF, Peninsula, East Bay, South Bay, and Marin. Call (888) 399-7974 — we confirm an exact arrival window before dispatching.