Not Cooling
Most often a sealed-system or evaporator-fan issue — repairable at a fraction of compressor replacement.
Bay Area · Same-Day Available
Sub-Zero refrigerator repair, done by a specialist.
Senior technicians who service Sub-Zero only — across San Francisco, the Peninsula, the East Bay, the South Bay, and Marin. Free diagnosis with repair. 180-day warranty on parts and labor.
12+ years 2,600+ repairs in 2025 CA Lic #19111730 180-day warranty
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Licensed & Insured
CA #19111730
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Same-Day Available
7 days · 8AM – 10PM
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180-Day Warranty
Parts & labor
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Sub-Zero Only
Senior specialists
What we repair
Sub-Zero only. Diagnosed first, repaired second.
Built-in BI series, Pro 48, Classic, freezers, wine units. We arrive with the parts a Sub-Zero refrigerator typically needs and the experience to know what does not.
Ice Maker Failure
Failing inlet valves, frozen lines, defective modules. Diagnosed and fixed on-site.
Water Leak Inside
Defrost drain blockages and failed water valves. One-visit repair in most cases.
Compressor / Noise
Vibration, hum, or shutdown — we test the sealed system before recommending major work.
Temperature Drift
Sensor faults, gasket leaks, control board issues — repairable without unit replacement.
Display / Error Codes
Decode the fault, verify the cause, fix the component — not the symptom.
From Bay Area homeowners
Specialists, not generalists.
Sergei diagnosed our 36-inch built-in within fifteen minutes — a failed evaporator fan, not the compressor a previous tech wanted to replace. Repair was done the same afternoon and the refrigerator has run flawlessly since.
Our Pro 48 ice maker had been broken for a month before BA Sub-Zero answered the phone on a Sunday. Taras showed up that afternoon, replaced the inlet valve, and stayed to verify a full ice cycle before leaving. Real specialist, not a generalist.
Three other companies told us we needed a new sealed system. Sergei found a refrigerant leak at the filter housing, repaired it in one visit, and we are still cooling perfectly six months later. The 180-day warranty turned out to be unnecessary.
How it works
No surprises. No pressure.
You hear the diagnosis and the cost before any work begins.
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Call
You reach a senior technician — not a call center routing through three menus.
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Schedule
We confirm an exact arrival window before dispatching. Same-day in most of the Bay Area.
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Diagnose
On-site inspection of the unit. We explain the cause in plain language before quoting any work.
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Repair
Approved repairs are completed on the same visit when parts are stocked. 180-day warranty on parts and labor.
Sub-Zero repair across the Bay Area
A senior technician will pick up.
We confirm an arrival window before dispatching. Same-day in most of the Bay Area, 7 days a week, 8AM to 10PM.
Call (888) 399-7974Frequently asked
Honest answers, including the awkward ones.
What if I decline the repair after diagnosis?
A flat $99 diagnostic fee applies in that case. If you approve the repair — even if it takes more than one visit — that $99 is fully credited to your final bill. We tell you the diagnosis and the cost before you decide. No surprises, no pressure.
What if you can't make my appointment?
We notify you within 1 hour and reschedule with priority. Most repairs reschedule once at most. We do not promise "guaranteed" same-day — we promise honest timing. If we cannot service you same-day, we tell you upfront, not after multiple cancellations.
Do you repair built-in Sub-Zero models (BI series, Pro 48)?
Yes — built-in BI series and Pro 48 are our daily work. Senior technicians who specialize in Sub-Zero only, not general appliance repair.
My Sub-Zero is leaking water inside — what does that mean?
Most often a defrost drain blockage or a failed water valve. Both are repairable on-site by a senior technician. Diagnosis takes 30-45 minutes; we'll explain the cause before any work begins.
My Sub-Zero stopped cooling — is it the compressor?
Sometimes, but more commonly it's a sealed-system or evaporator-fan issue that can be fixed at a fraction of a compressor replacement. We diagnose first, recommend second.
How quickly can your technician arrive?
Same-day appointments are typically available across SF, Peninsula, East Bay, South Bay, and Marin. Call (888) 399-7974 — we confirm an exact arrival window before dispatching.